A podcast interview with PwC’s Chief People Officer talks about best practices for upskilling and reskilling workers at scale. How can organizations effectively assess skill gaps, motivate lifelong learning, and measure the ROI of upskilling initiatives?
Key Takeaways:
- The pandemic has accelerated focus on organizational purpose, wellbeing, mental health, digitalization, and upskilling. Companies must adapt.
- Purpose and trust are critical – being transparent, walking the talk, and investing in employees builds trust.
- Inclusive leadership and psychological safety enable people to contribute fully and feel purpose.
- Upskilling at scale is imperative with rapid technological change. PwC trained “accelerators” to drive adoption.
- Mental health stigma must be eliminated. Leaders should encourage use of benefits and normalize the conversation.
- The future of work will likely involve more remote flexibility but also intentional in-person collaboration.
- Diversity requires inclusive leadership – self-awareness, giving everyone a voice, being an ally.
