An article written by McKinsey addresses how leaders can close the “purpose gap” and better align frontline employees with organizational purpose.
Key takeaways
- Many employees, especially millennials, are reevaluating their purpose and work lives due to the pandemic. This has talent management implications.
- Employees who feel aligned with organizational purpose are more engaged, loyal, and productive.
- There is a stark “purpose gap” between executives and frontline employees feeling purpose at work.
- Employees want more purpose from work than they are getting. This leads to poorer work and life outcomes.
- Leaders should define organizational purpose, provide reflection opportunities, and create ways for employees to find meaning in their daily work.
- Psychological safety and compassionate leadership are critical to helping employees open up about their personal purpose.



